FAQs – ESA Pets FAQs – ESA Pets
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Service Dog &
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Dog FAQS

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Everything you need to know about
Esapets.org

Frequently Asked Questions

What happens if I don't
qualify?
You’ll receive a full refund if you don’t qualify.
Are there any hidden fees?
No, we believe in transparent pricing.
How much does this cost?
It typically ranges from $99 to $149 depending on your needs.
Is this a real ESA letter?
Yes, signed by licensed professionals under relevant laws.
Will my landlord accept this?
Most landlords accept our ESA letters that meet federal guidelines.
Can I be denied housing because of my ESA?
Only in specific legal circumstances, such as danger or burden.
Are pet fees waived for ESAs?
Yes, ESA owners are exempt from pet fees by law.
Is this HIPAA compliant?
Yes, all personal health data is handled securely and privately.
Will this comply with federal law?
Yes, our services are based on the Fair Housing Act and ACAA.
What types of pets qualify as ESAs?
Common ESAs include dogs, cats, rabbits, and birds.
Is there a size limit for my ESA?
There is no federal limit, but landlords may have housing space rules.
How do I get started?
Just fill out our pre-screening form to begin the process.
How long does it take to receive the letter?
Usually within 24 to 48 hours after evaluation.
Can I fly with my ESA?
Airlines now require pets to travel as regular pets, but ESA letters may still help.
What other rights do I have?
You’re protected under the Fair Housing Act for housing and sometimes local travel rules.

Vanessa Mauritus

Aug 26, 2025
Best decision ever!

This service completely changed my living situation. I was worried about moving into a ‘no pets’ apartment, but thanks to my ESA letter, I was able to bring my dog Max with me. The therapist was understanding, the site was easy to use, and the support team was patient. Now I can finally focus on my health without worrying about losing my best friend.

Ethan K.

Aug 26, 2025
Fantastic Service

I researched a lot of sites before choosing this one, and I’m so glad I did. Everything was explained clearly, there were no hidden fees, and the customer support was responsive and kind. The therapist was professional and really listened to me. I’ve already used my letter for housing, and it worked with no issues. Highly recommend to anyone in need of an ESA letter.

Kelly W.

Sep 11, 2025
This site is the real deal

This site is the real deal. I now have security, peace of mind, and the ability to keep my ESA by my side no matter what.

Hannah F.

Sep 11, 2025

Having my ESA recognized has made such a difference in my life. I deal with anxiety, and just knowing my dog is protected by law brings me so much peace of mind.

Patricia P.

Aug 26, 2025
Forever thankful!

This gave me peace of mind at a very stressful time in my life. Forever thankful.

Luis G.

Aug 26, 2025
I highly recommend

The application and process was very easy. Exactly what I needed.

Steve A.

Aug 26, 2025
I highly recommend them

I loved how simple it was to navigate the site. My letter came quickly, and I haven’t had a single problem using it.

Lara K.

Sep 11, 2025

Straightforward and professional. The whole thing took less than a week.

Hannah F.

Sep 11, 2025

Having my ESA recognized has made such a difference in my life. I deal with anxiety, and just knowing my dog is protected by law brings me so much peace of mind.

Steve A.

Aug 26, 2025
I highly recommend them

I loved how simple it was to navigate the site. My letter came quickly, and I haven’t had a single problem using it.

Patricia P.

Aug 26, 2025
Forever thankful!

This gave me peace of mind at a very stressful time in my life. Forever thankful.

Luis G.

Aug 26, 2025
I highly recommend

The application and process was very easy. Exactly what I needed.

Kelly W.

Sep 11, 2025
This site is the real deal

This site is the real deal. I now have security, peace of mind, and the ability to keep my ESA by my side no matter what.

Lara K.

Sep 11, 2025

Straightforward and professional. The whole thing took less than a week.

Ethan K.

Aug 26, 2025
Fantastic Service

I researched a lot of sites before choosing this one, and I’m so glad I did. Everything was explained clearly, there were no hidden fees, and the customer support was responsive and kind. The therapist was professional and really listened to me. I’ve already used my letter for housing, and it worked with no issues. Highly recommend to anyone in need of an ESA letter.

Vanessa Mauritus

Aug 26, 2025
Best decision ever!

This service completely changed my living situation. I was worried about moving into a ‘no pets’ apartment, but thanks to my ESA letter, I was able to bring my dog Max with me. The therapist was understanding, the site was easy to use, and the support team was patient. Now I can finally focus on my health without worrying about losing my best friend.